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Terms of service

Last updated: November 11, 2026

These terms apply when you use Kitbox (the “site”), create an account, or buy or download items. By doing any of those you agree to them. If you don’t agree, don’t use the site.

The site is operated by Gerson A Magana Coj (doing business as Kitbox), Los Angeles, California, United States (“we”, “us”).

1. Accounts

You need an account to buy or download items. Give accurate details, keep your password safe, and tell us if your account is used without permission. You must be at least 18, or the age of majority where you live, to buy.

2. Buying items

  • Prices are shown in USD. Taxes are added at checkout where required.
  • Payment is handled by our payment providers; we don’t store your full card details.
  • Your order is confirmed when payment succeeds. Downloads and your license key then appear in your account.
  • Every item is licensed, not sold. How you can use it is set out in our License terms.
  • Refunds follow our Refund policy.

3. Downloads and updates

Download links are private to your account. Updates are provided for the period your license includes. We may remove an item from sale; if we do, you keep access to versions you already bought unless the removal is for legal or security reasons.

4. Support

Support covers questions about installing and using the item as described, and bug fixes. It doesn’t cover custom work, third-party products or hosting problems.

5. Acceptable use

Don’t use the site to break the law, upload malware, scrape it, attack it, get around license checks, or share your downloads or keys.

6. Items listed by sellers

Some items are made by other sellers. Sellers agree to our Seller agreement and we review items before they go live, but each seller is responsible for their own item.

7. Intellectual property

The site, its design and our items belong to us or our sellers. These terms don’t give you any rights beyond those in the License terms.

8. Disclaimer

Items are provided “as is”. We work to make them reliable, but we don’t promise they will be error-free or fit every purpose. Always keep backups before installing anything.

9. Limit of liability

To the extent the law allows, we aren’t liable for indirect or consequential losses (such as lost profits or data), and our total liability for any claim is limited to what you paid for the item involved in the 12 months before the claim.

10. Suspension

We may suspend or close accounts that break these terms. You can close your account at any time by emailing us.

11. Changes

We may update these terms. The date at the top shows the latest version; changes apply to purchases made after that date.

12. Governing law

These terms are governed by the laws of California, United States, without affecting consumer rights you have where you live.

13. Contact

support@kitboxmarket.com